1 May 2016
Welcome to our NEW updated repeat prescription, appointment management, access and questionnaire system.
For your safety, when you request your repeat prescriptions, the system will now check your request against your list of repeat medications.
This means you will now need to log into the clinical system.
When registering for this service which will need to be done at the surgery you will be asked for a photo ID as proof of your identity.
SystmOne is the clinical system that we use in the surgeries for booking appointments, preparing prescriptions and updating your medical records. Its a popular system in General Practice and in some hospitals and it keeps your records safe.
We now have a version of this called SystmOnline which enables patients to book and cancel appointments and order prescriptions in a much easier way. Each patient has to granted access to this new system individually and in person, so simply ask at reception or when you see a clinician.
For patients under the age of 13 years, parental / guardian access is permissible but due to confidentiality, once a patient reaches 13 the password will automatically expire and the child will need to apply for a new password.
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The SystmOnline App
SystmOnline is also available as a free 'App' for your mobile device (IOS and Android Apps are available), just search your Appstore for 'SystmOnline'.
The App also allows you to book (and cancel) appointments as well as requesting you repeat prescriptions online.
Read our 'Requesting prescriptions advice' leaflet