Need to contact your GP practice?
Please think of your fellow patients before you use our service and please aim to use your GP service appropriately.
You can contact us by coming into the surgery, by telephoning us and by writing to us.
Fax / Email
Please note that Practice Fax and Email systems are reserved for professional communications only and we cannot accept patient contact by these methods. Communications from unsecured (non NHS) sources will not be processed and will not be seen by a clinician.
Please also note that if you write to us, your letter will be one of several thousand received each week. All paper-based mail delivered to the practices will be processed and electronically scanned into your notes and will be available for your doctor to read within seven working days.
Please note that this is not an appropriate means of communication for anything that may need attention more quickly.
We offer a telephone call back service. If you need to speak to your doctor on the phone then please request a call and we will get back to you as soon as possible.
Please note that an appointment system is in place for visits to the practices. If you come in to see us without an appointment, there is a (likely) possibility that other patients will have already booked all available appointments for that moment and so you will be able to make an appointment to come back after some time.
If your problem is so urgent that it cannot wait, you are probably in the wrong place. We are not an emergency service, however, we will always try to help you.
If you have reason to complain then speak with the Care Navigation team who may well be able to resolve your concerns quickly or pass it to another member of the team who can help. Alternatively please write to us at the address above, for the attention of the Operations Manager. Details of the process are at the bottom of this page entitled 'Practice Based complaints Precedure'.
Medical Emergencies should be presenting to your Emergency Services. Dial 999 and they will take it from there. It is unsafe for you and for other patients to try and present to your GP practice with your Medical Emergency.
Minor Injuries should be presenting to your local Minor Injuries Unit in High Wycombe. Patients attending to see a GP about their minor injury will be directed to the Minor Injuries Unit for appropriate care. Using GP appointments to review your minor injury simply prevents other patients from being able to access the service that they need.
Minor Illnesses should be presenting to your local Pharmacist in the first instance, or if you are certain that you need to see a clinician, then to the Minor Illness Unit in High Wycombe. Using GP appointments to review your minor illness simply prevents other patients from being able to access the service that they need.
Problems with Eyes / Ears / Teeth / Feet / Sexually Transmitted Illnesses / Relationship Problems and Mental Health Problems no longer need a GP appointment. All of these services are accessible directly by you. If you are not sure who you need to contact - click "Who do I need to see?" at the top of the page. Using GP appointments to access these services simply prevents other patients from being able to access the service that they need.