Support for the Elderly, the Vulnerable and the At Risk
At Hughenden Valley and Chequers Drive Surgeries we see that some people need a bit more from us that others.
It can be hard to admit that, and its not unusual for the crisis that brought you to see your GP to reveal an extra and more long term need that has been going on in the background.
We work with a host of support teams and services to ensure that you can access the help that you need when you need it.
In many cases there is additional financial support and for most medical situations are is now a range of support available litereally waiting to help you.
If you have any concerns at all with regard to how you are managing or how you are coping with your own medical situation, talk to us, and we will help you.
If you are a carer for someone else, please let us know. We keep a register of our carers and we recognised that when we look after you we are helping you both!
We have additional support and resource information available for carers and we also have an area of this website especially for you. Click Here for more information.
LAUNCHING IN MARCH 2016
At Hughenden Valley and Chequers Surgeries we are proud to announce our VALIANT nurse service.
The Vulnerable Adults Living Independently Advanced Nursing Team is our own community welfare nursing service.
We recognised that coordinating all of the different services that are available can be terribly difficult for some people, to the point where often people just give up trying to get help and simply struggle on; so if you find yourself struggling or without family or support of your own, then fear not, there is a VALIANT nurse here to help!
If you are worried about the welfare of a friend, neighbour or relative registered with our practice please tell us and we will investigate. Thank you.
New Audio-Visual Screens
We have installed a new audio-visual calling system in our waiting rooms.
The new system displays your name and also the name of the person that is calling you. At the same time, using state of he art technology it also speaks your name and also the name of the person calling you.
While these new systems are for the benefit of all patients, they are particularly beneficial for those who could not see our old system, for example those with visual impairment.
While we did clean the old plastic tickets daily, there was an obvious issue with the potential for germs to pass between patients, that risk has now been completely eliminated.
Many of the plastic tickets had been taken, which was causing us some difficulties and between patients, the new system is essentially a massive TV where we can keep you up to date, informed and entertained while you wait.
We welcome your feedback as always, so if there is anything you think we can do to improve the new system, please tell us.